Skip to content
Mon to Fri, 08:00 to 17:00 SAST
SeptiBytes Solutions
A clinician confirming a pre-authorisation on a tablet
Hospital with claims adjudicated and providers paid
11connected pillars, one chain
The problem

Cover does not fail loudly. It leaks quietly

Very little of the loss in a health benefit pool comes from one dramatic event. It accumulates, a few percent at a time, in places that are individually defensible and collectively expensive.

  • Members who are not who they say they are

    Cards are shared, dependants age out, terminations arrive late

  • Benefits tracked outside the system

    Sub limits on spreadsheets, so the limit is known after it is exceeded

  • Invoices keyed by hand

    Every manual capture is a transcription risk and a payment delay

  • The rulebook applied unevenly

    Two assessors, two answers, and a variance nobody can price

Architecture

The eleven pillars

The sequence matters. The integrity of the final payment depends on the integrity of every step before it.

01

Role based access control

Permissions by role, scoped by client and branch

02

Network and client management

One source of truth for who we pay and who pays us

03

Policy and membership

Smart onboarding to correctly entitled members

04

Biometric identification

Fingerprint and face verification at the point of service

05

Table of benefits engine

Every benefit and sub limit, consumption tracked live

06

Automated pre authorisations

Cover, clinical fit and affordability decided up front

07

AI powered invoice reception

Any format converted to clean, coded, validated data

08

Claims adjudication and audit

Full rulebook per line, continuous audit for abuse

09

ICD10 and CPT coding engine

Diagnosis, billed activity and tariff always agree

10

Automated payment runs

Accurate, reconciled, properly approved settlement

11

Dynamic reporting

Live operational control and insight per stakeholder

One linear chain

Nothing enters unverified and nothing leaves unrecorded. Request a walkthrough →

Who it is for

Three buyers, three problems

MedicalBytes consultation console on a laptop

Third party administrators

Administer more lives with the same desk. Straight through adjudication on the clean majority, exceptions routed by reason code, and defensible variance on every claim.

Member verified by fingerprint at a hospital front desk

Hospitals, pharmacies and clinics

Know you will be paid before you treat. Biometric verification and a live benefit check at the front desk, pre authorisation decided up front, fewer rejections at submission.

Hospital with claims adjudicated and providers paid

Insurers and schemes

See the risk while you can still price it. Live loss ratio and utilisation, leakage isolated by cause, and product design evidence from real consumption.

A member verified by fingerprint at the hospital front desk
MedicalBytes verification on a mobile device
3checks before any claim is trusted
Verification

Prove the person, then trust the claim

Everything downstream, authorisation, adjudication and payment, is only as trustworthy as this step. It is deliberately the hardest thing in the platform to bypass.

  • Biometric identification

    Fingerprint and face verification at the point of service, in seconds

  • Live entitlement

    Membership, dependants, waiting periods, exclusions and terminations resolved at the moment of the check

  • Consumption in real time

    Every benefit and sub limit checked against what has already been used

Processing

From any invoice to a reconciled payment

01

AI powered invoice reception

Invoices and clinical documents in any format, paper, PDF or electronic, read into clean structured data. No manual keying, no transcription risk.

02

ICD10 and CPT coding engine

Authoritative clinical coding so the diagnosis, the billed activity and the contracted tariff always speak the same language.

03

Automated payment runs

Adjudicated claims turned into accurate, reconciled payments, with approval ceilings and segregation of duties enforced.

Tariff sets, scheme rules and provider contract terms are loaded per client, so the engine adjudicates against your rulebook rather than a generic one.

Implementation

How we get you live

  • 01

    Discovery

    Your rulebook, plans, tariffs, providers and current systems mapped.

  • 02

    Configure

    Benefits, sub limits, rules and roles loaded. Your rulebook, not a template.

  • 03

    Integrate

    Membership, provider, finance and clinical system interfaces built and tested.

  • 04

    Parallel run

    Live claims processed in both systems and reconciled before you switch.

  • 05

    Cutover

    Staged, with a rollback plan, then training and hypercare support.

Licence

Per member per month, tiered by volume across the book.

Implementation

Once off, scoped after discovery so the number reflects your rulebook, not an average.

Integration and support

Priced per interface, then a monthly support window with a defined response time.

Third party administratorsMedical schemes and insurersHospital groupsPharmaciesClinics and day facilities